Terms and Conditions
Last Updated: 20-08-2025
Welcome to Gofindy.io ("we," "us," "our"), a brand owned and operated by GOFINDRA PRODUCT TECH LLP, a registered business in India. These Terms and Conditions ("Terms") govern your access to and use of our platform, available at www.gofindy.io, which provides a software service for managing B2B contact databases and business-related automation tools (the "Service").
By accessing or using the Service, you agree to comply with and be bound by these Terms. If you do not agree, you may not access or use the Service.
1. Company Information
- Legal Entity: GOFINDRA PRODUCT TECH LLP
- Brand Name: Gofindy.io
- Website: www.gofindy.io
- Registered Address: 217, Rawalpora, PO Sanat Nagar, PS Saddar, Sanat Nagar, Sadar Police Station, Sanat Nagar, Budgam - 190005, Jammu & Kashmir, India
- Contact Email: support@gofindy.io
2. Eligibility
You must be at least 18 years old and have the legal capacity to agree to these Terms. By using the Service, you confirm compliance with applicable laws and regulations.
3. Software Service Offering
Gofindy.io provides a software platform that allows users to:
- Upload, download, and manage B2B contact databases
- Automate and enhance business workflows using digital tools
- Access features that streamline B2B processes
We do not sell physical products or offer human consulting, advisory, or any other non-software-related services.
4. Prohibited Uses
You agree not to use the Service for:
- Activities violating laws, regulations, or industry guidelines (e.g., GDPR, CCPA)
- Spam, deceptive marketing, or unlawful data use
- Selling physical products, non-software services, or engaging in restricted industries
Prohibited Categories:
- Pyramid or referral marketing
- Gambling, betting, lotteries, or contests
- Adult, obscene, or age-restricted content
- Financial trading, investment, or currency exchanges
- Medical or pseudo-science services
- Unauthorized use of intellectual property
This list is not exhaustive and may evolve as required by Stripe policies and applicable laws.
5. Compliance with Data Protection Laws
- User Responsibilities: You are responsible for ensuring that data you upload is lawfully collected, with appropriate consent.
- Our Practices: We do not share or sell uploaded data. We implement strict security and privacy measures in compliance with GDPR and CCPA.
6. Payments and Fees
- Payments for using the Service are processed securely via Stripe
- All applicable fees are displayed before checkout and are non-refundable, except as explicitly stated in our Refund Policy
- You may be responsible for applicable taxes (GST or VAT)
- By making a payment, you authorize us to process charges via Stripe in accordance with their terms and card network rules
7. Refund and Cancellation Policy
- Refunds: Provided only for verified technical issues reported within 3 days of purchase
- Subscriptions: You may cancel anytime; access remains active until the end of the billing cycle. No partial refunds are provided
8. Intellectual Property
All materials, software, and trademarks associated with the Service are the exclusive property of GOFINDRA PRODUCT TECH LLP or its licensors. You are granted a limited license to use the Service for lawful purposes.
9. Termination
We reserve the right to suspend or terminate your account if:
- You violate these Terms or applicable laws
- Your activities pose reputational, financial, or legal risks to us
Termination results in immediate cessation of Service access.
10. Disclaimer of Warranties
The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted access, accuracy, or reliability.
11. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our aggregate liability is limited to the fees you paid to us in the 12 months preceding the claim
12. Updates to Terms
We may modify these Terms at any time. Updates will be posted on our website, and continued use of the Service signifies acceptance.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Jammu & Kashmir, India.
14. Contact Information
If you have any questions, concerns, or complaints about these Terms, please contact us at:
📧 Email: support@gofindy.io
📍 Address: 217, Rawalpora, PO Sanat Nagar, PS Saddar, Sanat Nagar, Sadar Police Station, Sanat Nagar, Budgam - 190005, Jammu & Kashmir, India